Privacy

PRIVACY NOTICE

Effective Date: 03/01/2022

We are Relevize, Inc. the provider of a lead generation platform that helps B2B companies drive partner leads, pipeline and revenue, and execute highly effective digital ad campaigns, scaled to multiple partners’ marketing channels.  

This Privacy Notice explains how we collect, use, disclose, and otherwise process personal information in connection with our website, relevize.com (which we refer to in this Notice as the “Site”).

  • Please note that this Privacy Notice does not cover information we process on behalf of customers and partners through our subscription-based lead generation platform.
  • This Privacy Notice also does not address our privacy practices relating to Relevize employees and other personnel.  In addition, this Privacy Notice is not a contract and does not create any legal rights or obligations.
Region-Specific Disclosures

We may choose or be required by law to provide additional disclosures relating to the processing of personal information in certain countries, regions, or states.  Please refer below to disclosures that may be applicable to you.  

  • Nevada.  If you are a resident of the State of Nevada, Chapter 603A of the Nevada Revised Statutes permits a Nevada resident to opt out of future sales of certain covered information that a website operator has collected or will collect about the resident. Although we do not currently sell covered information, please contact us at [email protected] to submit such a request.
  • European Economic Area, United Kingdom, or Switzerland.  If you are based in the European Economic Area (“EEA”), Switzerland, or the United Kingdom (“UK”), please click here for our European Privacy Notice.
What is Personal Information?

In connection with our Site, we use the term “personal information” to mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you. It does not include aggregated or deidentified information that is maintained in a form that is not reasonably capable of being associated with or linked to you.

Our Collection of Personal Information

We collect personal information about you in connection with your use of our Site.  The collection includes information you provide to us through the Site and information that is collected automatically such as through the use of cookies and other technologies.

Personal Information Collected From Site Visitors

We collect personal information from you through the Site.  The personal information we collect can include:

  • Platform Demo. We collect your personal information when you request a demo of our lead-generation platform.  This information may include your work email address and any other information you may provide to us.  We use this information to contact you and set up a demo of our lead-generation platform.
  • Account Information. We collect personal information that you provide when you register for an account to use our lead-generation platform.  This information may include your first and last name, company name, employer, job title, email address, and any other information you may provide to us.  We use this information to administer your user account, communicate with you regarding your account, our lead-generation platform, and for customer support purposes.
  • Marketing Emails.  If you sign up to receive news or alerts from us, we collect your email and communication preferences in order to send you information about our lead-generation platform.  To unsubscribe from promotional messages, please follow the instructions within our messages.  Note that you cannot unsubscribe from certain services-related email communications (e.g., account verification, confirmations of transactions, technical or legal notices).
  • Webinars. If you fill out any forms related to Relevize webinars, or other promotional events, we collect your contact information and any other information requested on the form or at sign up.  We use this information to fulfill the purpose of the form or sign up, facilitate the webinar, and inform you about future programs that may be of interest to you.
Personal Information Automatically Collected

As is true of most digital platforms, we use various technologies to collect information about the device or browser you use to navigate our Site, which may include:

  • Log Data, such as IP addresses, browser type, internet service provider, referring/exit pages, operating system, date/time stamp and/or clickstream data.  We then analyze patterns on our Site, manage and administer the content, improve the performance of the Site, and for fraud protection and to protect our rights and the rights and safety of individuals.
  • Analytics Data, such as the electronic path taken to our Site, through our Site, and when existing our Site, as well as usage and activity on our Site.
  • Location Data, such as general geographic location based on the log data we or our third-party providers collect.

We and our service providers use (i) cookies or small data files that are stored in an individual’s computer, and (ii) other, related technologies, such as web beacons, pixels, embedded scripts, location-identifying technologies, and logging technologies (collectively, “cookies”) to automatically collect this personal information.  For example, we use Google Analytics to collect information about the use of our Site, what pages you access, when they are accessed, and what other websites were accessed prior to using the Site.   To learn more about the use of data collection technologies by Google for analytics and to exercise choice regarding those technologies, please visit the Google Analytics Opt-Out browser add-on page available here.

To manage cookies, an individual may change their browser settings to: (i) notify them when they receive a cookie, so the individual can choose whether or not to accept it; (ii) disable existing cookies; or (iii) automatically reject cookies.  For information on how to do this, access the “help” menu on your internet browser, or access http://www.aboutcookies.org/how-to-control-cookies. Please note, however, that disabling our cookies may mean that you will not be able to take full advantage of our Site.

Our Use of Personal Information

We use the personal information we collect to improve our Site.  More specifically, our uses include:

  • To create, maintain, improve, and operate the Site.
  • To personalize your user experience.
  • To communicate with you to provide technical or administrative support.
  • To market our lead-generation platform to individuals.
  • To conduct, manage, and grow our organization.
  • To prevent, investigate, and provide fraud notifications, unlawful or criminal activity, unauthorized access to or use of personal information, our data system services, and to meet governmental and institutional policy obligations.
  • To investigate and resolve disputes and security issues and to enforce our Terms of Service.
  • For any other lawful, legitimate business purpose.

If you choose to contact us, we may need additional information to fulfill your request or respond to your inquiry. We may provide additional privacy disclosures where the scope of the inquiry/request and/or personal information we require fall outside the scope of this Privacy Notice. In that case, the additional privacy disclosures will govern how we may process the information you provide at that time.

Our Disclosure of Personal Information

We disclose personal information in the following ways:

  • To Affiliates. We may share personal information with other companies owned or controlled by Relevize, and other companies under common ownership with Relevize, which include subsidiaries (i.e., any organization we own and control) or parent companies (i.e., any organization that owns or controls us) and any subsidiaries it owns.
  • To Service Providers.  We share personal information with third-party service providers who perform services on our behalf, such as technology providers (including web and mobile platforms and hosting providers, email communications providers, analytics providers and data storage providers).  
  • To Payment Processors.  You provide your information directly to our payment processors through our Site. The processors are lawfully permitted to process your information for their own business purposes and legal requirements.  We currently us Stripe for payment processing.  Please review Stripe’s privacy policy if you have any questions about how it processes your personal information https://stripe.com/privacy.
  • Business Transaction or Reorganization.  We may take part in or be involved with a corporate business transaction, such as a merger, acquisition, joint venture, or financing or sale of company assets. We may disclose personal information to a third party during negotiation of, in connection with or as an asset in such a corporate business transaction.  Personal information may also be disclosed in the event of insolvency, bankruptcy, or receivership
  • Legal Obligations and Rights.  We may disclose personal information to third parties, such as legal advisors and law enforcement:
  • in connection with the establishment, exercise, or defense of legal claims;
  • to comply with laws or to respond to lawful requests and legal process;
  • to protect the rights and property of us, our agents, customers, and others, including to enforce our agreements, policies, and terms of use;
  • to detect, suppress, or prevent fraud;
  • to protect the health and safety of us, our customers, or any person;
  • or as otherwise required by applicable law.
  • Consent or Direction.  We may disclose personal information about an individual to certain other third parties or publicly with their consent or direction.
Control Over Your Personal Information
  • Email and Text Communications.  From time to time, we may send you emails or text alerts regarding updates to our lead-generation platform, notices about Relevize, or information about products/services we offer that we think may be of interest to you.  If you wish to unsubscribe from such emails, simply click the “unsubscribe link” provided at the bottom of the email communication.  Note that you cannot unsubscribe from certain services-related email communications (e.g., account verification, confirmations of transactions, technical or legal notices).  You may also unsubscribe from receiving SMS text messages by replying “STOP” to the number sending the message.  We make every effort to promptly process all unsubscribe requests.
  • Modifying Account Information.  If you have an online account with us, you have the ability to modify certain information in your account (e.g., your contact information) through the  “edit profile” options provided on the lead-generation platform. If you would like to request access to, or correction or deletion of personal information, you may send your request to us at the email provided below. We will review your request and may require you to provide additional information to identify yourself but note we do not promise that we will be able to satisfy your request.
Children’s Personal Information

We do not knowingly collect personal information from those under 13 years of age via our Site.  If we are made aware that we have received personal information from someone under 13, we will use reasonable efforts to remove that information from our records.

Links to Third-Party Websites or Services

Our Site may include links to third-party websites, plug-ins and applications. Except where we post, link to or expressly adopt or refer to this Privacy Notice, this Privacy Notice does not apply to, and we are not responsible for, any personal information practices of third-party websites and online services or the practices of other third parties. To learn about the personal information practices of third parties, please visit their respective privacy notices.

Updates to This Privacy Notice

We will update this Privacy Notice from time to time. When we make changes to this Privacy Notice, we will change the "Last Updated" date at the beginning of this Privacy Notice. If we make material changes to this Privacy Notice, we will notify you by email to your registered email address, by prominent posting on this website or our online services, or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided.

Contact Us

If you have any questions or requests in connection with this Privacy Notice or other privacy-related matters, please send an email to [email protected].

RELEVIZE

EUROPEAN PRIVACY NOTICE

Effective Date: 03/01/2022

While we are based in the United States, our Site may be accessed by residents of the European Economic Area (“EEA”), Switzerland, and the United Kingdom (“UK”).  The following European Privacy Notice applies to our processing of personal data of residents of the EEA, Switzerland, and the UK (“you”).  

Relevize is the controller of the personal data we hold about you in connection with your use of the Site.  This means we determine and are responsible for how your personal data is used.  This European Privacy Notice applies only to the Site.

  • Please note that this European Privacy Notice does not apply to personal data we process on behalf of customers and partners through our subscription-based lead generation platform.  Relevize is the processor of the personal data we process about you on behalf of our customers and partners through our platform.  The processing of your personal data is done in accordance with the privacy notices of our customers and partners, who are the controllers of the personal data processed through our lead generation platform.
Personal Data We Collect From You When You Use the Site and How We Use It

We collect personal data as set out in the “Our Collection of Personal Information” and “Our Use of Personal Information” sections of our Privacy Notice.  We will indicate to you where the provision of certain personal data is mandatory.  If you choose not to provide such personal data, we may not be able to provide those parts of the Site to you or respond to your other requests.  The table at Annex 1 sets out in detail the categories of personal data we collect about you and how we use that information when you use the Site, as well as the legal basis which we rely on to process the personal data and recipients of that personal data.

Personal Data We Collect From You Automatically

We also automatically collect personal data indirectly about how you access and use the Site, and information about the device you use to access the Site, or otherwise engage with us.  Please see the “Our Collection of Personal Information” section of our Privacy Notice for more information about what data we collect and how we use it.  The table at Annex 2 sets out in detail the categories of personal data we collect about you automatically and how we use that information. The table also lists the legal basis which we rely on to process the personal data and recipients of that personal data.  

For more information on cookies and other tracking technologies we use, please see our Cookie Notice.  We may link or combine the personal data you provide and the information we collect automatically.  This allows us to provide you with a personalised experience regardless of how you interact with us.  We may anonymise and aggregate any of the personal data we collect (so that it does not directly identify you) and may use the anonymised and aggregated information or disclose it as set out in our Privacy Notice.

How Long Will We Store Your Personal Data

We will usually store the personal data we collect about you for no longer than necessary for the purposes set out in Annexes 1 and 2, including for the purposes of our legitimate business interests and satisfying any legal or reporting requirements, and in accordance with our legal obligations and legitimate business interests.

The criteria used to determine the period for which personal data about you will be retained varies depending on the legal basis under which we process the personal data:

Legitimate Interests

Where we are processing personal data based on our legitimate interests, we generally will retain such information for a reasonable period of time based on the particular interest, taking into account the fundamental interests and the rights and freedoms of data subjects

Consent

Where we are processing personal data based on your consent, we generally will retain the information for the period of time necessary to fulfill the underlying agreement with you, subject to your right, under certain circumstances, to have certain of your data erased (please see the Your Privacy Rights section below)

Contract

Where we are processing personal data based on contract, we generally will retain the information for the duration of the contract plus some additional limited period of time that is necessary to comply with law or that represents the statute of limitations for legal claims that could arise from the contractual relationship

Legal Obligation

Where we are processing personal data based on a legal obligation, we generally will retain the information for the period of time necessary to fulfil the legal obligation

Legal Claim

We may need to apply a “legal hold” that retains information beyond our typical retention period where we face threat of legal claim. In that case, we will retain the information until the hold is removed, which typically means the claim or threat of claim has been resolved.

In all cases, in addition to the purposes and legal bases, we consider the amount, nature and sensitivity of the personal data, as well as the potential risk of harm from unauthorized use or disclosure of your personal data.

Recipients of Personal Data

We may share your personal data with the recipients as set out in the Our Disclosure of Personal Information section of our Privacy Notice (as required in accordance with the purposes set out in Annexes 1 and 2).

Marketing and Advertising

From time to time, we may contact you with information about our products and services, including sending you marketing messages and asking for your feedback on our products and services.   Most marketing messages we send will be by email.  For some marketing messages, we may use personal information we collect about you to help us determine the most relevant marketing information to share with you.

Where we rely on consent to send you marketing communications, we will only send you such messages if you have given us your consent to do so. You can withdraw your consent at a later date by clicking on the unsubscribe link at the bottom of our marketing emails.

Storing and Transferring Your Personal Data

Security.  We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, change or damage.  We will never send you unsolicited emails or contact you by phone requesting your account ID, password, credit or debit card information or national identification numbers.

International Transfers of Your Personal Data. The personal data we collect may be transferred to and stored in countries outside of the jurisdiction you are in where we and our third-party service providers have operations, including in the United States.  If you are accessing our Site from the EEA, your personal data will be processed outside of the EEA.  In the event of such a transfer, we ensure that: (i) the personal data is transferred to countries recognised as offering an equivalent level of protection; or (ii) the transfer is made pursuant to appropriate safeguards, such as standard data protection clauses adopted by the European Commission.  If you wish to enquire further about these safeguards used, please contact us using the details set out at the end of this European Privacy Notice.

Your Privacy Rights

In accordance with applicable privacy law, you have the following rights in respect of your personal data that we hold:

Access

The right to access and obtain a copy of personal data about you, as well as information relating to its processing.

Rectification

The right to correct or update any personal data about you that is inaccurate or incomplete.

Restriction of Processing

The right to require us to limit the purposes for which we process your personal data if the continued processing of the personal data in this way is not justified, such as where the accuracy of the personal data is contested by you.

Erasure

The right to request the deletion or erasure of personal data about you without undue delay if the continued processing of that personal information is not justified.

Portability

The right to obtain a copy of personal data about you in an easily accessible format and the right to transmit that personal data to another controller.

Objection to Processing

You also have the right to object to any processing based on our legitimate interests where there are grounds relating to your particular situation. There may be compelling reasons for continuing to process your personal data, and we will assess and inform you if that is the case. You can object to marketing activities for any reason.

Please note that if the exercise of these rights limits our ability to process personal data, we may not be able to provide our products or services to you, or otherwise engage with you going forward.

Right to Withdraw Consent

Where we rely on your consent for processing of your personal data, you also have the right to withdraw your consent to such processing, subject to certain limitations at law.  Where applicable, you may withdraw your consent by contacting us at [email protected].

Submitting Requests

To submit a request, please contact us at [email protected].  We may need to verify your identity before processing your request, which may require us to obtain additional personal data from you. In certain circumstances, we may decline a request to exercise the rights described above.

Right to Lodge a Complaint

You also have the right to lodge a complaint to your local data protection authority.  If you are based in the European Union, information about how to contact your local data protection authority is available here.  If you are based in the UK or Switzerland, your local data protection authorities are the UK Information Commissioner's Office and the Swiss Federal Data Protection and Information Commissioner.

ANNEX 1 – PERSONAL INFORMATION YOU PROVIDE TO US

Category of Personal Information

How we may use the Personal Information

Legal Bases for Processing

Recipients of Personal Information

Business contact information , such as first name, last name and email address.

We may use this information in connection with providing you with marketing communications in accordance with your preferences, such as when you sign up for a demonstration of our lead-generation platform.

We will only use your personal information in this way to the extent you have given us consent to do so.

We may also share your personal information with:

Google Workspace, Sendgrid, Hubspot

Your registration / account information such as your full name, email, and password.

We may use this information to create your account on the Site.

The processing is necessary for the performance of a contract with you for our lead-generation platform.

N/A

We use this information to deal with enquiries and complaints made by or about you relating to the Site.

The processing is necessary for our legitimate interests, namely for communicating with our members effectively to respond to any queries or complaints.

Communications and feedback. When you contact us directly, e.g., by email or phone we will record your comments and opinions.

We may use this information to address your questions, issues and concerns.

The processing is necessary for our legitimate interests, namely communicating with you and responding to queries, complaints and concerns.

We may also share your personal information with:

Google Workspace, Hubspot

We may use this information to improve the Site.

The processing is necessary for our legitimate interests (to develop and improve our Site).

Information received from third parties, such as social networks. If you interact with us through a social network, we may receive information from the social network such as your name, employment information, and any other information you permit the social network to share with third parties. The data we receive is dependent on your privacy settings with the social network.

We use this information to provide notifications, send news, alerts and marketing communications in accordance with your choices.

The processing is done with your consent.

N/A

Your preferences , such as preferences set for notifications, marketing communications, how the Site is displayed and the active functionalities on the Site.

We use this information to provide notifications, send news, alerts and marketing communications and provide the Site in accordance with your choices.

The processing is necessary for our legitimate interest, namely ensuring the user receives the correct marketing and other communications, and that this is displayed in accordance with the user's preferences.

We may also share your personal information with:

Hubspot

We use this information to ensure that we comply with our legal obligation to send only those marketing communications to which you have consented.

The processing is necessary for compliance with a legal obligation to which we are subject.


ANNEX 2 – PERSONAL INFORMATION COLLECTED AUTOMATICALLY

Category of personal information

How we may use it

Legal basis for the processing

Recipients of Personal Data

Approximate location information. Other than information you choose to provide to us, we do not collect information about your precise location. Your device’s IP address may however help us determine an approximate location.

We may use information you provide to us about your location to monitor and detect fraud or suspicious activity in relation to the Site.

The processing is necessary for our legitimate interests, namely, to protect our business and your account from fraud and other illegal activities.

We may share this information with the following:

● Google Tag Manager, which provides our analytics platform in order to help us understand how visitors use our Site.

● Hubspot, Sentry, Mixpanel, Google Analytics

We may use this information to tailor how the Site is displayed to you.

The processing is necessary for our legitimate interest, namely tailoring our Site so that it is more relevant to our users.

Log files and information about your device. We also collect information about the electronic device you use to connect to the Site. This information can include details about the type of device, unique device identifying numbers, operating systems, browsers and applications connected to the Site through the device, your mobile network, or your IP address.

We may use information about how you use and connect to the Site to present the Site to you on your device.

The processing is necessary for our legitimate interests, namely, to tailor the Site to the user.

We may use this information to monitor and improve the Site and business, resolve issues and to inform the development of the Site.

The processing is necessary for our legitimate interests, namely, to monitor and resolve issues with the Site and to improve the Site generally.


RELEVIZE COOKIE NOTICE

Last Updated: 03/01/2022

Unless otherwise expressly stated, capitalized terms in this Notice have the same meaning as defined in the Privacy Notice.  

Scope of Notice

This Cookie Notice supplements the information contained in the Privacy Notice by explaining how we and our business partners and services providers use cookies and related technologies in the course of managing and providing our online services and our communications to you. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases, we may use cookies and related technologies described in this Cookie Notice to collect personal information, or to collect information that becomes personal information if we combine it with other information. For more details about how we process your personal information, please review the Privacy Notice.

What Are Cookies and Related Technologies

Cookies are small data files that are stored on your computer that allow us and our third-party partners and providers to collect certain information about your interactions with our email communications, websites and other online services.  We and our third-party partners and providers may also use other, related technologies to collect this information, such as web beacons, pixels, embedded scripts, location-identifying technologies and logging technologies (collectively, “cookies”).

What We Collect When Using Cookies

We and our third-party partners and providers may use cookies to automatically collect certain types of usage information when you visit or interact with our email communications, websites and other online services. For example, we may collect log data about your device and its software, such as your IP address, operating system, browser type, date/time of your visit, and other similar information. We may collect analytics data or use third-party analytics tools such as Google Analytics to help us measure usage and activity trends for our online services and better understand our customer base.

We use the following types of cookies:

a) Strictly necessary cookies.  These cookies enable core functionality such as security, network management and accessibility. You may disable these by changing your browser settings, but this may affect how the Site functions. The legal basis for our use of strictly necessary cookies is our legitimate interests, namely being able to provide and maintain our Site. Please see the website Cookies Chart (below) for more information.

b) Functionality cookies. These enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. The legal basis for our use of functionality cookies is our legitimate interests, namely being able to provide and maintain our Site. Please see the website Cookies Chart (below) for more information.

c) Analytical/performance cookies. These cookies allow us to recognize and count the number of visitors to our Site, and to see how visitors move around our Site when they are using them. This helps us to improve the way our Site works, for example, by ensuring that users are finding what they are looking for easily.  If you are accessing our Site with a European IP address, you have been asked to consent to the use of these cookies. You are free to deny your consent. Please see the website Cookies Chart (below) for more information.

How We Use Information Collected Via Cookies

We use or may use the data collected through cookies to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit our websites and online services; (b) provide and monitor the effectiveness of our websites and online services; (c) monitor online usage and activities of our websites and online services; (d) diagnose errors and problems with our websites and online services; (e) otherwise plan for and enhance our online services; and (f) facilitate the purposes identified in the Our Use of Personal Information section of our Privacy Notice.  We and our advertising partners also use the information we collect through cookies to understand your browsing activities, including across unaffiliated third-party sites, so that we can deliver ads and information about products and services that may be of interest to you.

Please note that we link some of the personal information we collect through cookies with the other personal information that we collect about you and for the purposes described in our Privacy Notice.

Your Choices About Cookies

If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. Please note that doing so may negatively impact your experience using our online services, as some features and services on our online services may not work properly. Depending on your device and operating system, you may not be able to delete or block all cookies. In addition, if you want to reject cookies across all your browsers and devices, you will need to do so on each browser on each device you actively use. You may also set your email options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our email and performed certain functions with it.

You can learn more about Google’s practices with Google Analytics by visiting Google’s privacy policy here.  You can also view Google’s currently available opt-out options here.

Updates to This Cookie Notice

We will update this Cookie Notice from time to time. When we make changes to this Cookie Notice, we will change the "Last Updated" date at the beginning of this Notice. If we make material changes to this Notice, we will notify you by email to your registered email address, by prominent posting on this website or our online services, or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided in the notification.

Contact Us

If you have any questions or requests in connection with this Cookie Notice or other privacy-related matters, please send an email to [email protected].

COOKIES CHART

Cookie Name

Provider

Type of Cookie

When is the cookie set?

How long does the cookie stay on my device?

Purpose of the Cookie

_ga

Google Tag Manager

Analytics

On load

2 years

Registers a unique ID that is used to generate statistical data on how the visitor uses the website

client_key

Relevize

Authentication

On login

7 days

Unique secure token used to authenticate requests to the Relevize.com site.

mixpanel_*

Mixpanel

Analytics

On login

180 days

Identify logged in users for the purposes of tracking interactions in Mixpanel.

stripe_*

Stripe

Payments

On load

10 minutes

(only on payment pages) issued by Stripe to assist with browser integrity verification prior to payment processing.